The short answer: roles and permissions control what each employee can see and do in your system. Give people exactly the access their job needs — a cashier sells, a manager oversees, an accountant sees the books — and no more. This protects sensitive data, prevents mistakes, and makes accountability clear.
Why permissions matter
Open access is a risk on every front: sensitive numbers exposed, prices changed by mistake, refunds abused, reports altered. Permissions aren’t about distrust — they’re about giving each person a clean, focused tool and protecting both them and the business.
Typical roles in a shop
- Cashier — sell, take payment, basic returns; not price changes or reports.
- Branch manager — oversee their branch: sales, stock, staff, approvals.
- Accountant — financial data, expenses, reports; not necessarily daily sales operation.
- Owner/admin — full access, including sensitive company-wide settings.
The principle: least privilege
Give the minimum access needed to do the job well. It reduces both honest mistakes and the opportunity for misuse. A cashier who can’t edit prices can’t accidentally (or deliberately) mis-ring an item; a manager limited to their branch can’t affect another.
Setting it up
- Define roles that match the jobs you actually have.
- Assign each person a role, not one-off custom access.
- Review periodically as people change jobs or leave.
- Give each person their own login so actions are traceable.
Roles built in
RushFlow comes with sensible roles for cashiers, managers, accountants and owners — adjustable to your needs — so everyone gets the right access and every action is traceable. See the live demo.